FAQ

Yes — we serve all Lehigh Valley areas, including North, East, South and West End Allentown, Bethlehem, Easton, Emmaus, Macungie, and Center Valley.

Ask about their process, drying time, included services, and whether they charge extra for protector or deodorizer. We include all of those by default in our Premium Carpet Cleaning Restoration Package – (Preferred Plus Cleaning Package) 14 step process.

Definitely. We use low-moisture and pH-balanced cleaning methods safe for antique or wool rugs often found in historic Allentown properties.

Our Premium Carpet Cleaning Restoration (Preferred Plus Cleaning Package) includes a complete 14-step deep cleaning process — not a basic surface clean. We include vacuuming, pre-treatment, agitation, steam extraction, deodorizing, and carpet protector all within one upfront price. No hidden fees or upsells — just a thorough, professional clean that restores your carpet’s original beauty and freshness.

Professional carpet cleaning services have many benefits, including removing tough stains and odors, improving indoor air quality, and extending the lifespan of your carpet. Our team uses the latest equipment and techniques to ensure that your carpets are thoroughly cleaned and restored to their original beauty. Don’t hesitate to reach out to us to schedule your carpet cleaning today!

Absolutely. Our steam carpet cleaning process uses eco-friendly, non-toxic cleaning agents that are safe for children and pets. High-temperature water sanitizes the carpet naturally—no harsh chemicals, no sticky residue, and no lingering smells. That’s why families in Macungie and Center Valley choose us for their residential steam carpet cleaning.

By having your carpet professionally cleaned it extends the life of your carpet, protects indoor air quality, prevents buildup of allergens and bacteria, makes carpeting look and feel clean and fresh, theirs many other benefits.

Our owner-operated technician uses hot-water extraction (steam cleaning) to deeply remove dirt and allergens. This method is highly recommended by major carpet manufacturers.

Over time, carpets trap pollen, dust, and pet dander common in the Lehigh Valley. A professional deep cleaning removes these irritants, helping residents breathe easier, especially during spring and fall allergy seasons.

Our Lehigh Valley team uses an advanced neutralizing rinse to dissolve white salt residue and restore carpet fibers without leaving sticky soap behind — preventing re-soiling.

Yes. High humidity in Allentown can cause carpets to trap excess moisture, leading to mildew, odors, and bacteria growth. Our professional steam carpet cleaning uses high heat and powerful extraction to remove deep dirt and moisture quickly — leaving carpets fresh, clean, and completely dry within 2-6 hours depending on your house air flow.

We recommend professional cleaning twice a year — typically after winter (March–April) and before holidays (October–November) for the best results.

Blot the area with a clean towel—never scrub. Then call our pet stain removal experts for enzyme-based treatment that neutralizes odor deep in the fibers.

Drying time is affected by humidity, temperature and air flow to the area. It can take anywhere between 2-6 hours depending on the aforementioned variables. Using fans in any rooms that have been cleaned and turning your air conditioning or heater system on. We will also put down our air flow fans to help move air around for faster drying time.

Absolutely. Our restoration cleaning includes enzyme and deodorizer treatments that eliminate urine crystals and lingering odors from deep within the carpet pad.

Don’t scrub or pour water. Blot gently, apply baking soda to absorb moisture, and call our team — we specialize in advanced stain extraction for red wine, coffee, and juice spills.

Clean carpets create a fresher appearance and better first impression — a small investment that can boost property value, especially in the West End real estate market.

Although most spots removed do not reappear, some residual substances in the carpet backing may migrate to the surface after cleaning. If this happens, please contact us as soon as possible.

We cannot guarantee that we will remove all spots or stains. We’ll assess each stain and surface at your estimate to set realistic expectations. There are substances that can permanently discolor the carpet fibers. The age of the carpet and type of carpet fibers also plays a factor in this. We will try to determine if this is the case prior to cleaning but we are not always able to determine this before trying to remove the spots. Some spots are removable and stains are not removable.

Having a protectant applied to your carpets will help resist soiling from dry dirt, water and oil based spills by wrapping each fiber in a protective coating. This extra layer gives you more time to clean up spots and spills before they soak into the fibers, helping you keep your carpet and upholstery looking its best between professional cleanings. It also makes vacuuming and cleaning up spots easier. As a finishing touch to your thoroughly cleaned carpet or upholstery.

• Price – Very often carpet cleaning companies advertise a low price just to get their foot in the door. Use common sense; a low price usually equates to low quality for any product or service.
• Quality – Quality work deserves a quality price, a price that sounds high may not be a signal of a rip-off.
• Truth in advertising – you should consider reading the fine print in advertising specials to find out exactly what the pricing includes and request a firm price in writing before the work begins.
• Training- You should ask the firm about the formal training background of technician who will be cleaning your carpets.
• Certification- Professional firms require technicians that have certification from organizations like the IICRC or through comparable franchise or independent training and testing organizations.
• Experience- Don’t hesitate to ask the firm how many years of experience they have, and what type of training they have.
• Knowledgeable- The technician should have the ability to answer basic questions regarding carpet performance and maintenance, as well as spotting and cleaning.
• References- ask your technician for previous customer references.
• Trade associations- professional cleaners are members of regional or national trade associations or other organizations that promote high ethical standards and continuing education. Look for trade association logos in advertising.
• Proof – don’t hesitate to ask the cleaner to see their certificate card, business license and insurance certificate.
• Method- Ask the technician which cleaning method will they use and the advantages and disadvantages of this method compared to other methods.
• No pressure- The technician must be courteous and able to explain the cleaning process and answering any of your questions. You shouldn’t feel pressure.

Both methods have benefits. Steam cleaning offers deep sanitization, while low-moisture cleaning dries faster — our Allentown pros recommend based on your carpet type and needs.

We will move any basic furniture with no extra charge, if there is extreme amount of furniture, or there are things that are large or breakable theirs an extra charge. Please let us know before any furniture is moved if there’s any weak legs or loose parts in your furniture. Share Cleaning Services does NOT charge additional FEES for moving furniture within reason.

Yes — we use biodegradable, non-toxic solutions that are child and pet-safe while effectively removing dirt, stains, and bacteria.

Dirt builds over time dulling your tile’s appearance and discoloring your grout. A thorough professional tile and grout cleaning is the only way to remove deep down dirt.

Grout is a porous material that absorbs soil and spills, just like carpets. Having a sealant applied to your grout lines will help create a protective barrier, giving you more time to clean up dirt and liquid spills before they soak into the grout. The type of sealant you choose will determine the degree of stain resistance.

Textile treatment experts may use a variety of chemicals during treatment, some of them available to do-it-yourselfers, but most of them not.

A wet chemical is used during shampooing and contains foaming agents like sodium lauryl sulfate. Ask our estimator for a full explanation for the best treatment of your surfaces and requirements.

Too much shampoo will leave a soapy residue behind even after treatment, which will cause the flooring to build up soil at a much faster rate in the future. Too much water is even worse, possibly damaging the flooring beyond repair or fostering mold growth.

If the estimates for cleaning your rugs, tile and upholstery sounds too good to be true – it probably is. Many cleaners use cheap solutions or nothing more than water to clean. Share Cleaning Services uses quality, high-performance solutions, truck-mounted equipment and offers professional courtesies that others lack. It is true, you get what you pay for and in our case, WE are not happy until you are 100% satisfied with your cleaning services.

Yes, we offer grout color sealing to refresh and even out faded lines. It gives grout a brand-new look while creating a protective barrier against stains and moisture.

DIY mopping often pushes dirt deeper into grout pores. Our professional extraction process uses powerful suction and high-heat water pressure to remove deep grime, leaving your tile truly clean and sanitized.

Absolutely. Our high-heat and high-pressure cleaning process safely eliminates surface mold, mildew, and bacteria—perfect for bathrooms, kitchens, and tile shower floors.

Yes, we offer professional grout sealing to protect against future stains and moisture penetration. This helps keep grout cleaner for longer and easier to maintain between professional services. We offer clear sealer and colorant sealer.

Most homeowners benefit from a professional cleaning every 12–18 months, depending on traffic, pets, and moisture levels. Regular maintenance prevents stains, discoloration, and bacteria buildup.

Yes. Our cleaning products are biodegradable and safe for children, pets, and all floor types. We focus on powerful cleaning with low chemical impact and minimal water waste.

We use high-pressure steam tools, professional alkaline/acid cleaners, and grout-safe scrubbing systems to remove deep dirt and stains that household mops can’t reach.

Learn more:
➡️ Tile & Grout Cleaning
https://sharecleaningservices.com/tile-and-grout-cleaning/

We use specialized grout-safe cleaning agents and truck-mounted and CRB-powered equipment. The process lifts embedded dirt and grease without scratching or weakening tile or grout lines.

Yes, we offer professional grout sealing to protect against future stains and moisture penetration. This helps keep grout cleaner for longer and easier to maintain between professional services. We offer clear sealer and colorant sealer.

Our professional tile and grout cleaning includes pre-treatment, power scrubbing with rotary tools, high-pressure extraction, and neutral rinse. We finish with optional sealer for long-lasting protection. Serving homes and businesses across Allentown, Bethlehem, Easton, and the Lehigh Valley.

We are an owner-operated company that delivers premium results using a 14-step restoration process with no hidden fees. You get the owner on every job and results that last longer than standard cleaning.

We offer matte, satin, semi-gloss, and high-gloss polyurethane finishes oil or water based.

Yes, we use low-VOC, eco-safe finishes that are child- and pet-friendly

We’re a locally trusted Lehigh Valley company offering dustless technology, professional-grade coatings, fair pricing, and unmatched attention to detail.

Yes! We provide free on-site estimates throughout Allentown, Bethlehem, Easton and the entire Lehigh Valley.

Absolutely. We use a dustless system with advanced vacuums and scrubbers that clean deeply while keeping your air and surfaces dust-free. Perfect for homes, offices, and allergy-sensitive clients.

Yes, we clean all types of floors. We service residential and commercial properties—restaurants, offices, medical clinics, and more—throughout the Lehigh Valley. We schedule flexible hours to minimize downtime for your business.